Superpare Privacy Policy

1. Introduction

Superpare, a product of Kodfu Bilişim A.Ş., is committed to protecting user privacy and ensuring the security of personal data. This Privacy Policy outlines how Superpare collects, processes, stores, and protects personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

For the purposes of UK GDPR, the Data Controller is:

Kodfu Bilişim A.Ş.
Superpare UK Representative
9 Hills Road, Cambridge, CB12 1GE, United Kingdom
Email: support@superpare.com

3. Personal Data Collected

Superpare may collect and process the following types of personal data:

• Identity Data: Name, surname, date of birth.
• Contact Data: Email, phone number, postal address.
• Account Data: Username, password, profile information.
• Financial Data: Payment details (processed via third-party providers; not stored by Superpare).
• Technical Data: IP addresses, device information, cookies, and browsing behavior.
• Usage Data: Website navigation history, app interactions, purchase and booking records.
• Legal Data: Dispute resolution details, regulatory compliance records.

4. Purpose of Processing Personal Data

Superpare processes personal data for the following lawful purposes:

• Service Provision: Managing user accounts, processing bookings, and facilitating transactions.
• Customer Support: Responding to user inquiries and resolving issues.
• Marketing & Communication: Sending promotional content and service updates (with consent).
• Legal Compliance: Meeting tax, regulatory, and data retention requirements.
• Security & Fraud Prevention: Ensuring cybersecurity and preventing fraudulent activity.
• Analytics & Service Improvement: Evaluating platform performance and user engagement.

5. Lawful Basis for Processing

Under UK GDPR, Superpare processes personal data based on the following legal bases:

• Contractual Necessity: When data processing is required to fulfill a contract.
• Legal Obligation: To comply with UK legal and regulatory requirements.
• Legitimate Interests: Where processing is necessary for business operations, provided it does not override user rights.
• Explicit Consent: For marketing communications and non-essential data processing.

6. Data Sharing and International Transfers

Superpare may share personal data with:

• Service Providers & Partners: For payment processing, customer support, and marketing.
• Regulatory Authorities: When required by UK law or court orders.
• Business Transfers: In the event of a merger, acquisition, or company restructuring.

If data is transferred outside the UK, Superpare ensures appropriate safeguards, such as:

• UK adequacy decisions,
• Standard Contractual Clauses (SCCs), or
• Binding Corporate Rules (BCRs).

7. Data Retention

Superpare retains personal data only as long as necessary for processing purposes. Once data is no longer needed, it is securely deleted, anonymized, or restricted.

8. Data Security

Superpare implements robust security measures, including:

• Data encryption,
• Secure access controls,
• Firewall protections,
• Regular security audits.

Despite these efforts, no data transmission over the internet is completely secure. Users acknowledge this risk when using Superpare services.

9. User Rights Under UK GDPR

Users have the following rights regarding their personal data:

• Right to Access: Request copies of personal data.
• Right to Rectification: Correct inaccuracies in personal data.
• Right to Erasure: Request deletion of personal data (subject to legal limitations).
• Right to Restrict Processing: Limit how Superpare processes personal data.
• Right to Object: Object to data processing, including direct marketing.
• Right to Data Portability: Receive data in a structured format for transfer.
• Right to Not Be Subject to Automated Decision-Making: Avoid decisions based solely on automated processing.
• Right to Lodge a Complaint: File a complaint with the UK Information Commissioner’s Office (ICO).

Users can exercise these rights by contacting support@superpare.com.

10. Cookie Policy & Online Tracking

Superpare uses cookies to enhance user experience and track browsing behavior. For details on managing cookies, users can review Superpare’s Cookie Policy.

11. Third-Party Links

Superpare’s platform may contain links to third-party websites. Superpare is not responsible for the privacy practices of external sites, and users should review their respective privacy policies.

12. Changes to This Privacy Policy

Superpare reserves the right to update this Privacy Policy as needed. Any changes will be published on the official website, and continued use of Superpare services constitutes acceptance of the updated policy.

13. Contact Information

For privacy inquiries or complaints, users may contact:

Superpare UK Representative
9 Hills Road, Cambridge, CB12 1GE, United Kingdom
Email: support@superpare.com